FAQs

Answers To Common Inquiries

SPA ETIQUETTE

Appointments
To get into spa mode, please arrive 10 minutes prior to your appointment time. Robes, sandals, towels and locker facilities are all available.

 

Cancellations
When you request an appointment, the time, esthetician, equipment and resource is reserved just for you. We kindly ask for a minimum of 48 hours notice for all cancellations. This allows us an opportunity to book that time for another client. Cancellations with less than 24 hours notice will have 50% of the fee charged and same day cancellations or missed appointments will have the full fee charged.

 

Cell Phones and Other Devices
Serenity and tranquility is at the heart of Allegra … please ensure that all devices be turned off orswitched to vibrate.

METHODS OF PAYMENT

Cash, Debit, Visa & Mastercard

Wayspa Gift Cards & Discounted Gift Cards are redeemable on regular priced services only. Exceptions: Services performed by Registered Massage Therapist, Registered Nurse, Reiki Practitioner, Nutritionist, Holistic Practitioner & Lash Technician

REFERRAL PROGRAM

We appreciate you choosing us and we diligently work to maintain the quality of service that you have come to expect from us. As part of your personal care journey, we want to thank you for referring your friends, family and colleagues to our spa. When you refer someone to our spa, you will BOTH receive 15% off any 1 regular priced spa service. You do not have to come together, just have the person let us know. We will note it on your file and you can redeem on your next visit.

CONTACT US for further details.